Return Policy

The "Well, That's Not Right" Policy

We want you to love your spooky new gear. Whether you're hunting ghosts, chasing cryptids, or just avoiding people, your order should arrive exactly as expected.

If something shows up damaged, defective, or we somehow sent the wrong item, we'll make it right. No summoning rituals required.

 

Here's the deal:

Damaged or defective item?
You'll receive a full refund or replacement at no additional cost.

Wrong item?
We'll fix our mistake and get the correct item headed your way.

How long do I have?
Please contact us within 30 days of purchase.

Condition of the item
Items should be unused and in the same condition you received them.

Need help?
Email us at kris@kriswilliamscreative.com and we'll take care of you. Real humans answer our emails—no corporate nonsense.

A Quick Note:

Because each item is made to order, we generally can't accept returns for incorrect sizing, buyer's remorse, or changes of mind. We encourage you to check sizing charts carefully before ordering.

That said, if there's an issue with your order, reach out. We're reasonable people, and we'll always do our best to help.

Policy may change from time to time, but we'll always strive to keep it fair, straightforward, and free of unnecessary drama.